We strive to create products that will last for generations. As we continue this journey, we are continuously modifying and improving our production and processes. If you experience any production flaws or construction issues, please send us an email to firstname.lastname@example.org and we will send you a replacement or repair the item free of charge.
Our lifetime warranty does not cover damage caused by improper care or neglect.
Upon receipt, please inspect your purchase and notify us of any damages, size discrepancies or errors; we will arrange for an immediate replacement. Red Land Cotton will honor returns within 30 days of the purchase date but will not accept used or laundered returns.
We cannot accept returns on items damaged through normal wear and tear.
You may return merchandise through the mail for a refund or exchange. Please have your order information (order number, name, and product you wish to return) listed in your email to us. For detailed procedures for returning items through the mail, please contact us via email at email@example.com.