Please allow 5-7 days for fulfillment unless otherwise indicated on the individual product page. Please allow for holidays and Sundays as Red Land Cotton values it's employees time for rest and family. Please contact us via email at info@redlandcotton.com with any questions or concerns about our shipping times.

Upon receipt, please inspect your purchase and notify us of any damages, size discrepancies or errors; we will arrange for an immediate replacement. Red Land Cotton will honor returns within 30 days of the purchase date but will not accept used or laundered returns.

We cannot accept returns on items damaged through normal wear and tear.

You may return merchandise through the mail for a refund or exchange.

If an item is final sale and in our "sale" section. It is NOT eligible for returns or exchanges. 

Please note there is a handling fee applied to returns and exchanges.

If you need to start a return, begin the process by clicking here.

Start A Return

By enrolling in the Red Land Cotton Seasonal Tea Towel Subscription, you are authorizing us to automatically include you in our scheduled cadence of seasonal tea towel launches. Please read the following carefully to understand how billing and shipments will occur:

Initial Purchase & First Shipment

1. Upon completing your subscription purchase today, your first Seasonal Tea Towel Pack will be processed, charged, and shipped immediately.
   

Recurring Billing & Scheduled Shipments

1.  By subscribing, you agree to be automatically charged for each future Seasonal Tea Towel Pack according to the following schedule:
2. Spring Pack → Charge January 30
3. Summer Pack → Charged April 30
4. Fall Pack → Charged July 30
5. Winter Pack → Charged October 30

Each Seasonal Tea Towel Pack will be shipped shortly after the corresponding charge is processed.

Automatic Renewal

1.  Your subscription will continue to renew each year on the same cadence unless you cancel.

Cancellation Policy

1.  You may cancel your subscription at any time before the next billing date to avoid being charged for that season’s pack. Once an order has been processed and payment collected, cancellations or refunds for that shipment are not guaranteed and will need to be in alignment with Red Land Cotton's Return Policy.

Payment Authorization

1.  By completing your purchase, you acknowledge and authorize Red Land Cotton to securely store your payment information and automatically charge your account on the dates listed above until you choose to cancel.